Shipping policy
At Beez Toys, we are committed to delivering your toys and products safely, securely, and on time. Please read the following shipping policy to understand our delivery process, timelines, and important shipping terms.
Order Processing
Once your order is successfully placed and payment is confirmed, our team will process and prepare your order for dispatch. Orders are generally processed within 1–3 business days, excluding Sundays and public holidays. During major sales, festive seasons, or promotional periods, processing may take slightly longer.
You will receive an order confirmation after placing your order. Once your order has been shipped, you will receive a shipping confirmation with tracking details, wherever tracking is available.
Shipping Across India
We currently offer shipping services across most locations in India. Delivery availability may vary depending on the destination pin code and courier service coverage.
Estimated delivery time is generally 3–7 business days after dispatch. Remote locations, rural areas, difficult-to-service pin codes, or unexpected courier delays may require additional time.
Please make sure that your shipping address, contact number, and pin code are entered correctly during checkout. Beez Toys will not be responsible for delays caused by incorrect or incomplete address information provided by the customer.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase. Shipping fees may vary depending on the order value, delivery location, product size, weight, and applicable promotional offers.
From time to time, we may provide free shipping offers on selected products or orders. Any applicable free-shipping offer will be clearly mentioned on our website or during checkout.
Order Tracking
After your order has been dispatched, you can use the tracking information provided by us to check the status of your shipment. Please allow some time for the tracking information to become active after dispatch.
If tracking information does not update immediately, it may be due to a delay in the courier company's system.
Delivery Delays
While we work with reliable delivery partners, delivery times are estimates and may be affected by weather conditions, holidays, high order volumes, transportation issues, natural events, or other circumstances beyond our control.
If your order is significantly delayed, please contact our customer support team with your order number, and we will assist you in checking the shipment status.
Damaged or Incorrect Orders
Please inspect your package carefully when it arrives. If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order details and clear photos/videos of the package and product. Our team will review the issue and provide the appropriate assistance according to our return and replacement policy.
Contact Us
For any questions regarding shipping or delivery, please contact our customer support team through the contact details provided on our website.
Beez Toys — Bringing Fun, Adventure & Smiles to Every Home!